SHIPPING

COUNTRIES WE SHIP TO

We normally ship to European Union countries.

By default, our website does not allow to ship orders to E.U. special territories or non-E.U. countries. However, if you’re interested, please get in touch with us and we’ll figure something out.


COST AND TIME

Iberian Peninsula: 7€ | 1-4 working days.
Rest of EU + Balearic Islands: 12€  |  3-7 working days.
Pick up in store: FREE | 1-4 working days.

These are the estimated delivery times are for all our products, including ties with embroidered initials and other customized items.
At peak times, the indicated deadlines may be extended. Whenever we know that this will occur, we will notify you as soon as possible.

Our shippings are usually delivered by MRW in Spain and Portugal, and by UPS for other destinations. We can provide a tracking number so you can follow the package.


CUSTOMS – orders outside U.E.

All shipments we make to countries outside the E.U. must pass a series of Customs formalities in the country of destination.
To reduce as much as possible the inconveniences that these procedures cause, all our shipments outside the E.U. are made through UPS, one of the transportation agencies with greater presence internationally.

In order to facilitate the work to the client, the courier company will usually conduct these procedures at the Customs office, and then deliver the package to the destination address. In that case, the process is as follows:
1. The packet arrives at the customs of the destination country.
2. The office fixes the corresponding tariffs.
3. The courier company contacts the recipient to report the amount of those fees, which will be paid directly by the recipient when delivery is made.

In any case, keep in mind that the tariffs are established by the Customs office of each country, and neither The Seëlk nor UPS are responsible for their processing or payment. Rates vary between countries and depend on different criteria (type of product, invoice amount, etc …). In all cases the rates are applied only on the value of the goods, not on the shipping cost.

These data are merely informative. For an absolutely reliable information, you should contact the customs authorities of the destination country.