This Cookies Policy is a complement to the Privacy Policy of the website (hereinafter, the “Website”) owned by NEVER LET ME DOWN, S.L. (hereinafter, “We”, “Our Society”). Access and navigation through the Website, or the use of its services, imply acceptance of the Terms and Conditions of the Website and its Privacy Policy.

In order to facilitate navigation through the Website, our Company, with registered address at Calle Padre Damián 32, 2ºA – 28036 Madrid (Spain), VAT nº ESB86568128, informs you that it uses cookies or other files of similar functionality (hereinafter , the cookies”).


A “Cookie” is a small file stored on your computer. It lets us recognise you. You might call it your identification card. In other words, it lets us recognise you if you come back to this website using the same computer and browser. Cookies, as a whole, help us improve the quality of our website, by letting us monitor which pages you find useful and which you do not.


Cookies are widely used to discover how website visitors behave, so the website can be improved, by storing and retrieving user browsing data. Cookies are also used to provide information to the website owners and their collaborators about how users browse, to analyse how they use the website and to personalise its contents.


By remembering your preferences, we can avoid having to ask you which country you are in each time you visit our website. We will know the settings of the computer you are using and, that way, we will be able to offer you a better browsing experience. Please remember that the data we collect about your movements on our website and how you use it are statistical and not personal.

Some advertisers and website-analysis organisations that we work with put cookies on the user’s computer through this website. Our websites may also have links from social networks (like Facebook). From our website, we are unable to control the cookies these external websites use. For more information about cookies belonging to social networks and other third-party websites, we recommend you read their cookie policies.


The table below shows the cookies our website uses and our purpose for using each of them:

  • Technical cookies: are essential and strictly necessary to ensure a website functions correctly and to enable visitors to use the different options and services it offers.
    For instance, cookies used to: keep the session open; manage response time, performance and validation options; use security elements; and share content with social networks.
  • Personalisation cookies: these cookies let the user select or personalise certain features from among the general options available on the website. For instance, selecting the language, regional layout or browser type.


A series of suppliers set up cookies to be able to provide certain services. The table below shows the cookies that are set up on our website by third parties, the purposes for using them and links to websites where you can find more information about the cookies:

  • Analytics cookies: Google Analytics cookies are used to analyse and measure how visitors use this website. The information is used to produce reports that enable us to improve this website. These cookies gather anonymous information, including the number of visitors to the website, how they got there and the pages they viewed while they were browsing our website.
  • Personalisation cookies: These cookies let the user select or personalise certain features from among the general options available on the website. For instance, selecting the language, regional layout or browser type. Facebook:
  • Advertising cookies: AdWords (Remarketing) and DoubleClick cookies. Cookies of this type provide more information about the adverts shown to each anonymous user. Among other functions, they save the duration and frequency of advert viewings, interactions with adverts, and user browsing patterns and/or behaviour, because this information helps to create an advertising interest profile. This is how it is possible to offer advertising that is aligned with the user’s interests. Personal data are not stored.


  • FR: The main Facebook advertising cookie. It is used to offer, analyse and improve advert relevance.


Most browsers will let you change your browser settings to stop them from accepting cookies, or to delete cookies from your computer. A lot of browsers will let you activate a “private mode”, where cookies are always deleted after your visit. Depending on your browser, this private mode may have different names. Below, you will find a list of the most common browsers and the different names for this private mode.

For more information, choose the relevant browser:

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, consult Microsoft support – or your browser’s “help” section.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, consult Mozilla support – or your browser’s “help” section.

Chrome: Settings -> Show advanced settings -> Privacy -> Content settings. For more information, consult Google support or your browser’s “help” section.

Safari: Preferences -> Security. For more information, consult Apple support – or your browser’s “help” section.

Please read the “help” section of your browser carefully, to learn more about how to activate its private mode. You can keep visiting our website even if your browser is in private mode. But your browsing experience may not be optimal and some features may not work